Privacy Policy

Last updated: September 15, 2025

Last Updated: September 2025

Your Handy Man (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable EU privacy laws. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website yourhandyman.ie or our services.

1. Information We Collect

We may collect the following types of personal data when you use our services:

  • Name and contact details (phone number, email, address)
  • Service request details
  • Payment and billing information
  • Technical data such as IP address, browser type, and cookies

2. How We Use Your Information

We use your personal data to provide our services and improve your experience:

  • To respond to inquiries and service requests
  • To improve our website and customer experience
  • To send updates or promotions (if you opt in)
  • To process payments securely
  • To comply with legal obligations

3. Legal Basis for Processing

We process your data under GDPR based on:

  • Your consent (when you opt in for promotions)
  • Contractual necessity (to deliver handyman services)
  • Legal compliance (to meet Irish and EU laws)
  • Legitimate interests (improving our services and communications)

4. Data Sharing and Disclosure

We only share your information with trusted third parties when necessary:

  • Service providers who assist in delivering our services
  • Payment processors for secure transactions
  • Legal authorities when required by law
  • IT and hosting partners to maintain our website

5. Data Retention

We keep your personal data only as long as necessary:

  • Service-related information is kept for up to 6 years (for tax and legal purposes)
  • Marketing data is retained until you withdraw consent
  • Technical and cookie data is kept according to our cookie policy

6. Your GDPR Rights

As an EU resident, you have the following rights:

  • Right to access your personal data
  • Right to request correction or deletion
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to data portability
  • Right to lodge a complaint with the Data Protection Commission (DPC) Ireland

7. Cookies & Tracking

We use cookies to improve functionality and user experience:

  • Essential cookies – to enable website functionality
  • Analytics cookies – to understand how visitors use our site
  • Marketing cookies – if you accept, to show relevant offers

You can manage cookie preferences through your browser settings.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • 📞 Call: (083) 3150617
  • 📧 Email: info@yourhandyman.ie
  • 📍 Address: Waterville Terrace, Deanestown, Dublin

We do not sell, trade, or rent your personal data. You can contact us at any time to request, update, or delete your information.

For questions or concerns, reach out to: info@yourhandyman.ie

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